Delivering Value-Based Care by Measuring the Outcomes That Matter

The value-based care model is focused on achieving the outcomes that matter to patients, while controlling costs and maximizing efficiency for providers. A paradigm shift in health care delivery, the model has prompted a variety of novel patient / provider interactions, often facilitated by the strategic use of technology. These interactions aim to better understand the patient perspective to support the delivery of individualized care.

Polaris and Beacon Health Options share in the vision for value-based care. Partnering in 2015, we launched a unique pilot to integrate collaborative care technology into Beacon’s care model. The scaled pilot, entitled Florida Outcomes, uses the Polestar Platform to capture data directly from patients with Severe Mental Illness (SMI), and then transform that data into actionable analytics that can be used to advance patient progress and tailor care to a patient’s specific needs.

“In health care, the overarching goal for providers, as well as for every other stakeholder, must be improving value for patients, where value is defined as the health outcomes achieved that matter to patients relative to the cost of achieving those outcomes.”

Michael E. Porter and Thomas H. Lee, The Strategy That Will Fix Health Care, Harvard Business Review

Beacon Health Options, an early adopter of value-based care and integrated health, provides to its members a host of forward-thinking initiatives that center on advancing care quality, patient engagement and outcomes.

Just recently, Beacon Health Options released a white paper, entitled Integration, in which it detailed its vision for the future of health care delivery and the vital role behavioral health management will play. If you haven’t read the white paper, you can access it here.

As a health tech company long rooted in the science of behavioral health, Polaris’s Polestar Platform offers the foundational support needed to realize the full potential of the value-based care model.

Let’s take a closer look at what the Florida Outcomes Pilot measures, and why it marks a critical advancement in value-based care delivery.

What does the pilot measure?

The pilot, powered by Polaris’s Polestar™ Platform, assesses:

  • Physical Health
  • Ability to Complete Daily Activities
  • Employment Situation
  • Housing Situation
  • Familial Relationships and Friendships (Social Supports)

What makes the pilot a critical advancement in value-based care?

Key to the Florida Outcomes Pilot is its ability to measure patient progress in real time, and translate patient response data into structured information that can be used for proactive follow-up.

  • Enhancing Value for Patients: With an intuitive interface designed for ease of user experience, the core pilot survey can be quickly completed by patients. The survey is administered quarterly to the pilot population as an integrated part of the care experience. Patients benefit from care tailored to their specific needs, earlier interventions before problems reach critical levels and improved quality of life and long-term outcomes.
  • Enhancing Value for Providers: The pilot transmits valuable patient response data to Beacon in real time, making the survey an innovative and effective tool for Beacon to communicate with its members, understand their progress, and interact with them in their everyday lives.
  • Value Beyond Measurement: Members can opt-in to personalized follow up that connects them to care resources that help them make meaningful progress.

Currently, the pilot is in use by more than 6,000 individuals in the state of Florida. To learn more about the pilot, visit To join in the ongoing dialogue about outcomes that matter, use the hashtag #FloridaOutcomes on Twitter.